Authorised Representative services for general products


Why an Authorised Representative matters?

The new General Product Safety Regulation (GPSR – Regulation (EU) 2023/988) introduces the concept of an Authorised Representative (AR). Every product sold in the EU, whether in a physical store or online, must have someone responsible for ensuring safety and compliance.

An Authorised Representative acts as the official contact point between manufacturers and authorities. This role can be taken by your importer or distributor—but many companies choose to appoint an independent expert like Taobé Consulting to ensure compliance, confidentiality, and smooth communication with market surveillance authorities.

Businesswomen signing a document - What does an Authorised Representative do?


What does an Authorised Representative do?

An Authorised Representative (AR) acts as your trusted compliance partner, taking on key responsibilities such as:

  • Serving as the official point of contact for competent authorities
  • Keeping your product’s technical file secure, updated, and ready for inspection
  • Monitoring safety concerns and notifying manufacturers or authorities when necessary
  • Cooperating directly with authorities to eliminate risks linked to your products
  • Providing documentation and information in the required official languages

Benefits of working with Taobé Consulting

Choosing us as your Authorised Representative gives you:

✔ Peace of mind – knowing that your compliance obligations are covered
 ✔ Focus on growth – free up time and resources to invest in your business
 ✔ Confidentiality – technical and safety information handled securely
 ✔ Expert support – guidance from specialists in EU product compliance and safety


Our Authorised Representative Services

We don’t just take on the role of AR—we actively help you meet your compliance requirements. Our services include:

  • Preparing and maintaining your technical file, including product safety assessments
  • Drafting and controlling CLP Safety Data Sheets (SDS) for your finished products
  • Creating Unique Formula Identifiers (UFI) for product classification and labeling
  • Translating SDS into the official languages of your target markets
  • Drafting CLP-compliant labeling according to applicable standards
  • Submitting Poison Centre Notifications (PCN) on behalf of your importer
  • Tracking and reporting undesirable effects to authorities when required
  • Ongoing updates and monitoring to keep your documentation current

Frequently asked questions about Authorised Representative

An Authorised Representative is an EU-based person or company given a written mandate by a manufacturer to handle certain compliance tasks and act as the official contact for market surveillance authorities.

Your importer or distributor can act as the AR, but many non-EU manufacturers appoint an independent EU AR to ensure dedicated compliance expertise and clear responsibility.

Non-EU manufacturers selling general consumer products in the EU must have an EU-based responsible economic operator and often appoint an AR to meet that requirement.

The AR maintains the product’s technical file (safety assessments, test reports, SDS, labelling, records) and provides required documentation to authorities on request.

Core tasks include holding documentation, responding to market surveillance requests, notifying manufacturers or authorities about risks, and cooperating on corrective actions.

Yes—if the written mandate assigns those duties, an AR can act as the Responsible Person for specific products.

Primary liability for product safety usually stays with the manufacturer, but the AR shares responsibility for ensuring compliance and must cooperate with authorities; failing to appoint an AR when required can lead to enforcement action.

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Consult us today to review your needs for Authorised Representative services or explore our wider range of tailored product compliance solutions.

Our product compliance services:

MSDS (Material Safety Data Sheet) creation

Professional drafting of CLP-compliant safety data sheets where supplier documents are missing, guaranteeing alignment with EU and UK regulations.

Formula review and label check

Thorough ingredient verification and concentration analysis to confirm compliance and assign the correct product classification for both UK and EU markets.

General Product Safety Regulation (GPSR) compliance assessment

Detailed review of your product under GPSR, including safety evaluations, required documentation, and guidance on appointing a responsible person.

Poison Centre Notification (PCN)

We handle PCN notifications for hazardous products, ensuring compliance and smooth entry into EU and UK markets.

Authorised Representative services

Comprehensive EU and UK AR support, acting as your regulatory contact for inspections, complaints, and maintenance of compliance records.

Compliance for scented candles and air fresheners

Tailored compliance solutions for room fragrance products, covering SDS preparation, labelling, classification, and all requirements for market readiness.